General terms of service:

 

  1. Definitions
    1. Client – Any person or entity which enters into an agreement to receive a service from the Company.
    2. Company – Enspire Science Ltd. PC 515716082 of 5 Druyanov St. Tel Aviv, Israel
    3. Service – Any service for which the Company has issued a Work Order, as defined below.
    4. Terms of Service – This Terms of Service document, as may be amended by the Company from time to time.
    5. Work Order (“WO”) – A form of ordering a Service from the Company, either in the form of a document issued by the Company and signed by the Client; and/or a web form filled by the Client and approved by the Company; and/or any other document issued by the Company and signed by the Client.
  2. Primacy of agreements
    1. These Terms of Service shall govern the execution of any service provided by the Company to the Client.
    2. In the event of any conflict between the Terms of Service and the Work Order, the terms of the Work Order shall prevail as between the Client and the Company.
  3. Confidentiality
    1. “Confidential Information” – any information disclosed by the Company or the Client, regarding research, technology, existing or future products, customers, business plans, financial information, training methods, presentations and other proprietary or confidential information, which is marked or otherwise identified as confidential or proprietary at or near the time of disclosure.
    2. The Company hereby warrants to the Client that it shall maintain the confidentiality of all Confidential Information disclosed to it by the Client for a period of 10 years from disclosure.
    3. Disclosure of Client Confidential Information to 3rd parties, as part of the Service shall be made in coordination with the Client.
    4. In the case of consulting services involving proposal development and/or submission of a proposal to the funding agency – The Client hereby agrees that Client Confidential Information will be incorporated into the proposal submitted for the project ordered in the Work Order.
  4. Company proprietary information
    1. The Client acknowledges and agrees that it will have access to confidential and proprietary information and knowledge, including content, methods and activities, developed and owned by the Company and that such information, whether documentary, written, oral or computer generated, shall be deemed to be referred to as “Proprietary Information”.
    2. Proprietary Information shall be deemed to include any and all proprietary information disclosed by or on behalf of the Company and irrespective of form, but excluding information that the Client can establish by competent documentary evidence: (i) was known to the Client prior to receipt of the Service; (ii) shall have become a part of the public knowledge except as a result of breach of this these Terms of Service by the Client.
    3. The Client agrees and declares that all Proprietary Information shall be the sole property of the Company. The Client will not use or disclose any Proprietary information to third Parties.
  5. Data collection and processing
    1. Data collection and processing is compliant with the General Data Protection Regulation (GDPR). Any information provided to the Company is subject to the Company’s privacy policy, as presented in this webpage: https://enspire.science/privacy-policy/
  6. Invoicing and payment
    1. Payment by bank transfer to be done within 14 days from receipt of invoice from the Company.
    2. Payments by Credit Cards to be done immediately upon request.
    3. No Transaction fees: Any payment to the Company must be free of any transaction costs or fees associated with the payment via bank transfer or similar.
  7. Israeli VAT
    1. Value Added Tax shall not be added to any payment made by the Client, given that the Service is provided to Clients who are non-Israeli entities, or the Service is provided outside of the territory of the State of Israel.
  8. Limitation of liability
    1. In no event shall the Company’s total obligation and liability, under any claim for any causes of action pursuant to these Terms of Service or Work Order, exceed the payments made by the Client to the Company for the service that gave rise to the action or claim, and if no such services are so applicable then the Company’s liability shall not exceed the amounts paid by the Client to the Company hereunder during the three (3) months preceding the event. The Company shall not be liable to the Client, or to any third parties for indirect, special, punitive or consequential, collateral or incidental damages, including, without limitation, loss of funding opportunities, any damage or injury to business earnings, lost profits or goodwill suffered by any person arising from and/or related to a service, even if the Company is advised of the possibility of such damages.
  9. Governing law and jurisdiction
    1. The Terms of Service and any Service provided in accordance with them shall be governed and construed in accordance with the laws of Israel excluding any conflict-of-laws rule or principle that might refer the governance, construction or interpretation of this Agreement to the laws of another State. The courts in Tel Aviv, Israel will have exclusive subject matter jurisdiction to adjudicate any disputes relating to these Terms of Service or any Service provided.
  10. Availability
    1. All services are subject to the Company’s availability. Specific timelines and deadline policies for our consulting services are detailed in the following webpage: https://enspire.science/individual-services-timeline-deadline-policies/
    2. In the case of a call with very high demand, we typically become fully booked earlier than the dates mentioned in our policy.
    3. Special note about ERC deadlines in 2021: Due to the transition to the new Horizon Europe program, the regular order of ERC deadlines will be affected. Our services will be adjusted accordingly. For full details about that, please refer to the following announcement: https://enspire.science/upcoming-erc-2021-2022-deadlines-services-timeline-what-you-need-to-know/
  11. Service booking
    1. Once a Work Order for consulting services (i.e. services B, C, D and E, see “Specific Service Terms” Below) is executed by the Client: (a) the Company shall reserve time and resources for the specific Service; and (b) the Client will book the review time, in accordance with the Company’s instructions and subject to relevant availability at the time of booking.
    2. The exact date for reviewing a specific proposal is determined based on our availability.
    3. For services B and C: Booking will be done through the Company’s online booking system. We will not accept reviews without booking, so you must secure an available slot in our system to guarantee the review service. For that matter, we will grant access to the booking system after a Work Order is signed.
    4. For services D and E: Once the Work Order for this service is signed, we will contact the PI to book a date for sending us the application for review. This is a mandatory step and we will not accept reviews without booking an available slot.
    5. Delays in sending us the documents to review may affect our response time.
    6. Terms of booking for each of our consulting services are detailed under “Specific Service Terms” below.
  12. Cancellation / postponement
    1. A cancellation or postponement notice may incur a cancellation fee. Cancellation / postponement policies are detailed per service under “Specific Service Terms”.
  13. Terms of use
    1. The terms of use of our websites are detailed here: https://enspire.science/enspire-science-terms-of-use/

 

 

Specific Service Terms:

 

The following terms apply to each specific service in addition to the general terms detailed above.

 

List of services:

  1. “Go/No-Go” services
  2. Standard Review service for ERC applications
  3. Deep Dive Review service for ERC applications
  4. Standard Review service for all grant applications, excluding ERC
  5. Deep Dive Review service for all grant applications, excluding ERC
  6. Personalized ERC Interview Preparation service
  7. Horizon 2020 Screening for companies
  8. Online courses for closed groups
  9. Online live webinar for closed groups
  10. Online courses for single participants

 

A. “Go/No-Go” services 

    1. The “Go/No-Go” service is provided free of charge, once per applicant.
    2. For the following grants: ERC, Horizon 2020 Collaborative Projects, MSCA-IF, MSCA-ITN, EIC Accelerator (SME Instrument), EIC Pathfinder (FET-Open) – The “Go/No-Go” request must be submitted through a corresponding online form. We will not accept any documents as a substitute or addition to the online form.
    3. For all other grants – The “Go/No-Go” request should include a project proposal summary of up to 2 A4 pages.
    4. We will process Go/No-Go requests as soon as possible, and subject to the Company’s overall availability (Article 10 above).

 

B. Standard review service for ERC applications

    1. Review policy:
      1. The ERC standard review includes a single review cycle on all proposal documents.
      2. To ensure our most relevant feedback, we will need advanced / near-final versions of all the proposal documents: B1, B2, resources description (section c, limited to 8000 characters) and the requested budget breakdown. Our feedback report will not refer to any other documents.
      3. The feedback provided refers only to documents we received on the selected deadline and cannot be regarded as addressing other documents which we did not receive.
      4. The review will start once we receive the draft for review at the review date, as scheduled by the PI in our booking system (Article 11 above).
      5. We will produce our detailed feedback report within a range of 10 working days following the booked review date, given that we have received all the relevant documents on the booked review date.
        1. In case the draft arrives for review earlier than the scheduled review date, we will do our best to review it as soon as possible, but we do not guarantee that. By default, the draft will be reviewed starting on the scheduled review date.
        2. In case the draft arrives for review later than the scheduled review date, we will do our best to review it as soon as possible within 10 working days, but we do not guarantee that.
      6. Following the feedback report, the Client is invited to have a single Q&A session about any questions regarding the feedback.
      7. The Standard Review feedback will address conceptual and technical aspects as described in our website. The Standard Review feedback does not address the following items, which are part of the “Deep Dive Review service for ERC applications”:
        • Extensive and interactive review of the scientific idea
        • Discussions about concept and ERC presentation strategy
        • Discussions about the ERC Peer Review Panel selection
        • Ethical considerations and structuring the ethical annex
        • Handling or monitoring the electronic submission system for the applicant
        • Quality assurance procedures
        • Proofreading
    2. Cancellation / postponement policy: A cancellation or postponement notice received 6 weeks or less, prior to the respective deadline, shall incur a 100% cancellation fee. Cancellation or postponement notice received more than 6 weeks, prior to the respective deadline, shall incur a 50% cancellation fee.

 

C. Deep Dive review service for ERC applications 

    1. Timeline policy: The Company has a dedicated timeline policy for the ERC Deep Dive service, in order to facilitate a productive proposal development process for the benefit of the applicants:
      1. Up to 2 months before the ERC deadline –
        1. Secure a Deep Dive review by signing a Work Order for this service.
        2. Complete a “Go/No-Go” review form – The “Go/No-Go” review is a mandatory phase in the beginning of the Deep Dive review. It can be done before or after committing to the Deep Dive review. As the outcome of this review can be, in some cases, “No-Go”, the Company urges applicants to do this before committing to the Deep Dive review. In the case of a “No-Go” answer, the Deep Dive service can be cancelled without any fees, within 7 working days after receiving the “No-Go” answer. In any other case, the secured service will remain in force.
        3. Book a date for beginning the Deep Dive review process using the Company’s booking system (Article 11 above). By this date the first draft of either B1 or B2 of the application, according to the applicant’s preference, should arrive to the Company’s office for review.
      2. Up to 45 days before the ERC deadline (and in accordance with the confirmed booking made by the applicant) – The first draft of the first document only (either B1 or B2) should arrive in the Company’s office for review.
      3. Up to 21 days before the ERC deadline – The first draft of the 2nd document (B1 or B2 respectively) should arrive in the Company’s office for review.
      4. Up to 10 days before the ERC deadline – Clearance on any relevant technical information associated with the submission process (granting access to the electronic system, provision of the host support letter, ethical annex, other annexes, etc.)
      5. Up to 7 days before the ERC deadline – Full application files (including B1, B2, budget and resources justifications) for running quality assurance (QA) procedures should arrive in the Company’s office.
    2. Cancellation / postponement policy: A cancellation or postponement notice received 6 weeks or less, prior to the respective deadline, shall incur a 100% cancellation fee. Cancellation or postponement notice received more than 6 weeks, prior to the respective deadline, shall incur a 50% cancellation fee.

 

D. Standard review service for all grant applications, excluding ERC

    1. Review policy:
      1. The Standard Review includes a single review cycle on all proposal documents.
      2. To ensure you receive our most relevant feedback, we will need an advanced / near-final full draft of all relevant documents. Delays in sending us proposals to review may affect our response time.
      3. The feedback provided refers only to documents we received on the selected review date, and cannot be regarded as addressing other documents which we did not receive on time or at all.
      4. The review will start once we receive the draft for review at the review date, as scheduled with the PI when booking the service (Article 11 above).
      5. We will produce our detailed feedback report within a range of 10 working days following the booked review date, given that we received all the relevant documents on the booked review date.
        1. In case the draft for review is received earlier than the scheduled review date, we will do our best to review it as soon as possible, but we do not guarantee that. By default, the draft will be reviewed starting on the scheduled review date.
        2. In case the draft for review is received later than the scheduled review date, we will do our best to review it as soon as possible within 10 working days, but we do not guarantee that.
      6. Following the feedback report, the Client is invited to have a single Q&A session about any questions regarding the feedback.
      7. The Standard Review feedback will address conceptual and technical aspects as described in our website. The feedback will not address the following items, which are part of the “Deep Dive Review service”:
        • Provision of “gold-standard” templates
        • Assisting with consortium formation and partner negotiation
        • Editing and reviewing the application
        • Devising dissemination plans and communication strategies
        • Suggesting structures and implementation methods for the technical project management aspects
        • Review and editing of the ethical issues concerned with the application and structuring the ethical annex
        • Budget planning
        • Handling administration with the consortium up to and including the successful submission of the proposal
        • Handling and monitoring the electronic submission system
        • Quality assurance procedures
        • Proofreading of the proposal
        • Any other grant-specific aspects covered in our “Deep Dive review service”, as described in our website.
    2. Cancellation / postponement policy: A cancellation or postponement notice received 6 weeks or less, prior to the respective deadline, shall incur a 100% cancellation fee. Cancellation or postponement notice received more than 6 weeks, prior to the respective deadline, shall incur a 50% cancellation fee.

 

E. Deep Dive review service for all grant applications, excluding ERC

    1. Timeline policy: The Company has a dedicated timeline policy for the Deep Dive service, in order to facilitate a productive proposal development process for the benefit of the applicants:
      1. Up to 75 days before the deadline –
        1. Secure a Deep Dive review by signing a Work Order for this service.
        2. Complete a “Go/No-Go” review – The “Go/No-Go” review is a mandatory phase in the beginning of the Deep Dive review. It can be done before or after committing to the Deep Dive review. As the outcome of this review can be, in some cases, “No-Go”, the Company urges applicants to have this review before committing to the Deep Dive review. In the case of a “No-Go” answer, the Deep Dive service can be cancelled without any fees, within 7 working days after receiving the “No-Go” answer. In any other case, the secured service will remain in force.
        3. Book a date for beginning the review process (Article 11 above). By this date, a first draft of the application should arrive at the Company’s office for review.
      2. Up to 60 days before the deadline (and in accordance with the confirmed booking made by the applicant) – The first draft of the application should arrive in the Company’s office for review.
    2. Cancellation / postponement policy: A cancellation or postponement notice received 6 weeks or less, prior to the respective deadline, shall incur a 100% cancellation fee. Cancellation or postponement notice received more than 6 weeks, prior to the respective deadline, shall incur a 50% cancellation fee.

 

F. Personalized ERC interview preparation service

    1. Participation policy:
      1. The service includes:
        1. Access to the “ERC Interview Online Course”
        2. 3 remote individual training sessions: Strategic planning, 1st rehearsal and 2nd rehearsal.
        3. The sessions are customized to each specific PI’s / Synergy group’s ERC application, and in the case of the individual ERC categories (StG, CoG, AdG), also to the review panel(s).
        4. Ongoing feedback and support via email
      2. All individual training sessions are done remotely over video conferencing. Each session is limited to 90 minutes.
      3. The rehearsals (both first and second) are conducted with at least two experienced trainers from the Company.
    2. Timeline policy: The timeframe for each of the 3 individual sessions is specified in our timeline & deadline policies page. The meetings will be scheduled only within the available timeframes and subject to our overall availability.
    3. This service includes access to the “ERC Interview Online Course” service. The relevant terms as specified under “J. Online courses for single participants” apply.
    4. Cancellation / postponement policy: A cancellation or postponement notice received before accessing the “ERC Interview Online Course” or any subsequent session, will not incur any cancellation fees. Cancellation or postponement notice received in any other, later stage, shall incur a 100% cancellation fee.

 

G. Horizon 2020 Screening for companies

    1. Service fees include a single Horizon 2020 topic search for companies, and one detailed report discussing our findings about current funding opportunities for the company.
    2. Cancellation / postponement policy: A cancellation or postponement notice received within 24 hours from purchasing this service, will not incur any cancellation fees. Cancellation or postponement notice received more than 24 hours after purchasing this service, shall incur a 100% cancellation fee.

 

H. Online courses for closed groups

    1. Service fees include: Course access for a total of 8-50 participants for a limited period of 14 days. For the “ERC Beyond” course only – service fees also include a live online Q&A session, which will be up to 90 minutes long.
    2. Timeline policy: The online course must be booked in advance. The “ERC Beyond” course must be secured by signing a Work Order for this service at least 5 weeks before the date of the live online Q&A session. For all other courses, the service must be secured by signing a Work Order at least 3 weeks before the course opens.
    3. Registration to the course: All group participants will be required to fill in an online registration form before the course opens. A link to the sign-up form, as well as a link for viewing the list of all registered participants will be sent to the organizer. Due to GDPR regulations that prohibit us from collecting the participants’ information without their consent, we will not be able to provide course access to individuals who did not fill in the registration form.
    4. Q&A policies for the “ERC Beyond” course only: In order to allow a meaningful live session, watching the online course is a mandatory prerequisite to joining the live Q&A session, which is complementary to the pre-recorded online course. We will send out invitations to the live Q&A only to participants who complete the online course before the Q&A session. The organizers will be able to follow the progress of the participants through an online table provided by us.
    5. Copyright: The content of our courses is the intellectual property of Enspire Science Ltd. and should not be copied or further distributed without prior consent.
    6. Cancellation / postponement policy: Cancellation or postponement notice received 6 weeks or less, prior to the online course opening date, shall incur a 100% cancellation fee. Cancellation or postponement notice received more than 6 weeks, prior to the online course opening date, shall incur a 50% cancellation fee.

 

I. Online live webinar for closed groups

    1. Service fees include: A single live webinar session for a total of 5-20 participants.
    2. Registration to the course: All group participants will be required to fill in an online registration form before the webinar. A link to the sign-up form, as well a link for viewing the list of all registered participants will be sent to the organizer. Due to GDPR regulations that prohibit us from collecting the participants’ information without their consent, we will not be able to invite individuals who did not fill in the registration form to the webinar.
    3. Copyright: The content of our courses is the intellectual property of Enspire Science Ltd. and should not be copied or further distributed without prior consent.
    4. Cancellation / postponement policy: A cancellation or postponement notice received 6 weeks or less, prior to the webinar date, shall incur a 100% cancellation fee. Cancellation or postponement notice received more than 6 weeks, prior to the webinar date, shall incur a 50% cancellation fee.

 

J. Online courses for single participants

    1. Participation fees:
      1. For all courses provided by the Company, excluding the “ERC Interview Online Course”: Participation fees include access to the selected online course/s for a limited time period of 14 days. This 14-day period will begin when you start watching the course.
      2. For the “ERC interview online course” only: Participation fees include access to the online course for a limited time. Access to the course will expire after the interview date.
      3. Access to the course will be provided only once payment has been finalized, or a Work Order signed by the host institution has been received.
      4. Access to the course is personal, and cannot be transferred.
    2. Copyright: The content of our courses is the intellectual property of Enspire Science Ltd. and should not be copied or further distributed without prior consent.
    3. Cancellation / postponement policy: A cancellation or postponement notice received after accessing the course online materials (including videos) shall incur a 100% cancellation fee. Cancellation or postponement notice received before accessing the course online materials (including videos), shall incur a 50% cancellation fee.

 

 

Questions about the Terms of Service should be sent to us at [email protected].